refund policy
Change of mind: 30 days, unopened, you cover return postage. Faulty items: full remedy under Australian consumer law — repair, replacement or refund, our call on shipping. Bench-tested doesn't mean fault-proof; if something arrives dead, we make it right fast. Install packages: 30-day love-it-or-we-remove-it — uninstall and refund of the install fee, hardware refunded per the product policy. (draft — review before launch)